aruci has a one-year warranty (free repair) from the time of purchase. It may not be completely repaired depending on the condition of the product and the repair contents. In addition, please note that the following cases are not eligible for free repair.

  • Scratches, rubbing, stains on the material
  • Repairing holes due to tearing or fraying of material
  • When it is intentionally damaged by modification etc.
  • Even after the warranty period has expired, we can repair it for a fee.

We accept inquiries by e-mail, so please contact us at the following address when making a request.

info@aruci.jp