FAQ

FAQ

Is it possible to pick it up directly?

Is possible.

You can see what is in stock at the Sato Kobo and Gallery in Osaka.

If you wish, email (info@aruci.jp) To LINE (@aruci)

If you can tell us your desired date and time (3 candidates), we will contact you from here.

You can also see it at the directly managed store in Kiyosumi Shirakawa, Tokyo.

Is it possible to ship overseas?

Is possible. We will ship by EMS.

Please use English and Chinese language selection.

Are the scissor cases and apron made in Japan?

All processes are made in Japan.

It is created by our own workshop and the external craftsman (representative of FrenGo).

Is repair and maintenance possible?

Is possible.

We have a free repair period for one year from purchase.

We will repair it forever after the free repair period, so

Please feel free to contact us.

For more information, please see "Guarantee".

Is it possible to make it custom -made?

I'm sorry, but I basically refuse.

Thank you kindly look forward for your understanding.

Can I get customization not in the menu?

We judge each time depending on the contents of customization.

We will do our best as much as possible, but

Please note that it may be difficult.

Is it possible to wrap a gift?

I will do it for free.

Happy Birthday

CONGRATULATIONS

Special Thanks

Please select from the remarks column. Please be assured that there is no description of the amount in the delivery note. (Paste on the outer bag)

Can you ask for a receipt?

I can do it. Please fill in the desired address and proviso in the remarks column.

What is the payment method?

・ Credit card payment (VISA, JCB, Master, AMEX)

Lump -sum payment, revolving payment, installment payment possible

・ Cash on delivery (Pay to Sagawa Express by cash when the product arrives)

・ PayPal payment

·Convenience store settlement

・ Page

・ Amazon Pay

·Bank transfer

This is the above.

About hakama apron

When you order a semi -custom, I want to see a combination image photo. Is it possible? Is it possible to consult about the combination?

Is possible.

If you send information (part number, part name, color) that understands the combination to LINE (@aruci), we will take a picture and send it. We are willing to consult with the combination.

It is a long buddy scissor case and apron, let's worry about it together!

Is it okay to wash it?

After removing optional parts such as scissor pockets, key chains, pen holders, we basically recommend hand washing.

The leather attached to the shoulder or apron pocket uses a washable leather called washable leather.

When washing with a washing machine, put it in a single item and wash it with a small amount of neutral detergent.

Please avoid the dryer.

Will it fall when the color agent is attached?

The color agent attached to the apron is difficult to fall off.

Please wipe it off immediately when it is attached, or choose a water -repellent fabric.

Is the Dockal belt optional?

In the case of an apron, the Dockal belt is the specification attached from the beginning.

You can choose the scissor pocket, pen holder, and key chain as optional.

Can I change the position of the Dockar belt?

This is made by drilling a position of positioning at the time of cutting, so it cannot be changed.

I'm worried about the height and the length of the apron
Could you make a hem repair?

We accept 8cm cuts and 13cm cuts.

Please note that 700 yen will be charged as a hem retention. You can choose from the product page. Please consider using the photo.

Can I change the color of the apron shoulder?

Sorry, the parts attached to the apron, such as shoulders and leather at the top of the pocket, are

It is a specification that cannot be changed.

About scissor case

When you order a semi -custom, I want to see a combination image photo. Is it possible? Is it possible to consult about the combination?

Is possible.

If you send information (part number, part name, color) that understands the combination to LINE (@aruci), we will take a picture and send it if you have stock.

We are willing to consult with the combination.

It is a long buddy scissor case and apron, let's worry about it together!

I am worried about the difference between the scissor pocket for the hairdresser and the trimmer.

One of the pockets has a shape that makes it easy to put curve scissors.

Some hairdressers are used for leather.

How is right -handed and left -handed?

The orientation of the pocket is different.

We will attach it to the left -handed person that is easy to take out.

Which is the lightest?

Depending on the number of scissor pockets to match,

In the leather body, WAJI Nume's beans,

Among the slim scissors, the Pulz series is the lighter.

I am worried about the ease of care.

The scissor case has the bottom and the scissor pocket can be removed.

In addition, the apron is because the bottom of the pocket is the specification of the surface zipper.

Both are easy to clean, such as accumulated hair.

Which scissor case is recommended for men?

The most popular Beans, regardless of gender, is often chosen.

Both are popular with black, brown and black green colors

Does the color of the leather change?

Depending on the type of leather, those who want to enjoy changes such as deep colors and luster.

We recommend the "Wajinume" series or the slim series "Mostro Leather".

Can I use the shoulder from my waist?

2WAY If you use it as it is, it will be a shoulder specification,

If you remove the shorter, you can use it from your waist.

What kind of animal leather is leather?

All are domestic cowhide created by Japanese tanners.

In addition, we have an extraordinary commitment to leather.

For more information, please see "ARUCI's charm".

Do you have a clippers?

Depending on the size used, Trunk and CIGGY have a large specification.

Recommended for those who value storage.

There is also a tool case that can be used in conjunction with the scissor case, so please consider that too.