The tanned leather used by aruci has almost no unnecessary surface treatment, and the leather ages naturally, deepening in flavor.
If we were to compare a newly made aruci scissors case to a newborn baby, it would be especially prone to stains and scratches when first used.
For this reason, aruci ships products to customers with a thin layer of water repellent spray applied.

As a maintenance tip, if the product gets wet or dirty, wipe it off with a soft, dry cloth as soon as possible.

You can find more details here.

aruci offers a one-year warranty (free repairs) from the date of purchase. Please note that the product may not be completely repaired depending on the condition of the product and the repair contents. Please also note that the following cases are not covered by free repairs:

- Intentional damage caused by scratches, abrasions, stains, tears in the material, repairing holes caused by fraying, or alterations - We can also provide repairs for a fee even after the warranty period has expired.

We accept inquiries via email, so please contact us at the address below if you have any requests.

info@aruci.jp

Nationwide flat rate: 660 yen Hokkaido and Okinawa only: 1,000 yen

Free shipping for purchases over 10,000 yen (tax included)

[Delivery period]
Made-to-order products will be shipped within 20 days of your order. *Delivery times may vary depending on the order contents and production status.

We do not accept returns or exchanges due to customer convenience, except for initial defects, etc.
In the event of an initial defect, we will cover the shipping costs for returns and exchanges.
Please contact us by email within 5 days of receiving the product.
If you return the product without contacting us, we will not be able to accept it.