ARUCI has a one -year warranty period (free repair) from the purchase. It may not be completely corrected depending on the status of the product and the contents of the repair. In addition, please note that the following cases will not be eligible for free repair.
・ Scratches, rubbing, spots attached to the material ・ Repair of holes due to tears and fraying ・ If it is intentionally damaged by remodeling, etc. ・ Paid repair is also possible after the warranty period has passed.
We accept inquiries by e -mail, so please contact the address below when requesting.
Nationwide 660 yen 1,000 yen for Hokkaido and Okinawa only
Free shipping on purchases over 10,000 yen (tax included)
[Delivery time] Made -to -order products will be shipped within 20 days of order. * It will fluctuate depending on your order content and production status.
Except for initial failure, returns or exchanges cannot be accepted for customer reasons. We will bear the shipping cost of returned and exchanged in the case of initial failure. Please contact us by e -mail within 5 days after the product arrives. Even if you return the product without contact, we will not be able to receive it.
We accept gift wrapping for free. • Special Thanks • Happy Birthday • Congratulations You are able to choose from these options. When ordering a product, please describe that fact in the remarks column. * If there is no specification, we will prepare it with Special Thanks.